Shipping Policy

Order Processing
All orders are processed and dispatched within 1–2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Times
We ship internationally, and delivery typically takes 7–12 business days, depending on your location and local customs processing. Please note that delivery times are estimates and are not guaranteed, as external factors such as customs delays, weather, or carrier disruptions may affect arrival times.

Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. [Add specific rates here, or note if you offer free shipping over a certain amount.]

Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your package's journey to your door.

Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

Delays
While we work hard to ensure timely delivery, please allow extra time during peak seasons (holidays, sales events) as carriers may experience higher volumes.

Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately so we can attempt to correct it before dispatch.

Questions?
If you have any questions about your order or shipping, feel free to contact us at velyrosupport20@gmail.com.